- Ingstad Tours reserves the right to cancel any trip at anytime without notice.
- Game times, itineraries, hotel accommodations and bus lines are subject to change without notice.
- In case of bad weather, our bus trips can leave early or late so as to avoid a storm. For flyaway trips, we will depart when the airline reschedules the flight.
- When you book a trip to a sporting event, concert or show, you have bought any and all tickets and bus seats associated with the trip. That means in the event of blizzard, flood or any other possible act of God, including illness, the ticket(s) and seat(s) are yours.
- In the event you cannot go on a trip to a sporting event, concert or show, Ingstad Tours will do everything possible to resell your your tickets and cancel your hotel room. A full refund is offered if the trip sells out and your seat(s) are resold. In the event your seats aren’t resold and you have purchase Trip Assurance you will be credited/refunded the appropriate amount.
- For canceled or postponed games/concerts you will only be refunded for unused tickets if they are refunded by the team or show.
- If you purchase Trip Assurance for non-flight trips, you may cancel inside 45-days prior to the event for a medical reason or death in the immediate family. You will receive 40% back of the total purchase price and 40% back in a future trip credit, minus the Trip Assurance cost. Outside of 45-days, you may cancel with no penalty. In the event the trip sells out despite your cancellation, you will receive a FULL refund.
- If you purchase Trip Assurance for any of our flyaway trips, you may cancel at any time for a medical reason or death in the immediate family. In this case, you will receive 40% back of the total purchase price and 40% back in a future trip credit, minus the Trip Assurance cost.
- If you don’t purchase Trip Assurance for non-flyaway trips, you WILL get a FULL refund if more than 45 days prior to the trip.
- If you don’t purchase Trip Assurance for flyaway trips, you WILL get a FULL refund, minus flight price if more than 45-days prior to the trip. If you don’t purchase Trip Assurance and cancel inside of 45-days for flyaway trips, there is no refund.
- If a flyaway trip is canceled due to an act of God or because travel is not recommended, you receive a credit equal to the amount paid for the flight from the airline.
- Full payment is expected for flyaway trips. If you wish, you may pay half the price, per person as a deposit, with full payment due 60-days prior to the trip.
- Tour prices are subject to increased rate until fully paid.
- Booking a tour indicates you have read and agree with the terms.
- Elevators are not guaranteed at hotel properties.
- Traveler is responsible for his/her luggage and may have to walk a short distance with their bag. The host will be happy to assist with bags if asked.
- All items brought onto a motor coach must be kept clear of the aisle.
- Please ensure luggage brought on the motor coach is not excessive and allows for all passengers to be accommodated.
- If special accommodations are needed, please communicate this before booking.
- Arrangements for special requirements may incur additional costs to the traveler.
- Air fare is booked at Economy class rate. Depending on the airline, this means you will most likely sit toward the back of the plane. Seats in the back of the plane are the same size as those toward the front. You may upgrade to first class at the time of booking at an additional cost.
- One carry-on bag, meeting the airline specifications, is included in the trip price.
Additional charges for checked bags may be imposed by the airline and is the responsibility of the traveler. - Airlines may change departure times and/or layover sites. Please check the status one day prior to the flight.
- On bus trips, we do NOT formally rotate seats. However, if you would like to volunteer to rotate, you may.
- We will NOT encourage you to wear lanyard with your name on it. If you wish to wear a name tag, however, you may.
- Our hosts will NOT lead you around holding a stick with a monkey on top. We think that is silly.
- OUR ONLY RULE: Any and all participants on Ingstad Tours MUST have fun and smile when smiled at!
